Cookie Policy
Aarogyam Superspeciality Hospital & Research Center · Effective 14 November 2026
Cookies and local storage
Cookies are small files stored by your browser. This website also uses local storage, which can remain until removed by the website or your browser. This policy covers both, along with related third-party requests.
Your choices
Optional analytics is OFF until you accept it. You can accept analytics, reject optional services or open Settings. Ignoring or closing the settings panel is not acceptance. Rejecting analytics does not stop appointment booking.
Use Cookie Settings in the footer to change your choices. Your preference contains no appointment or patient details and expires after 180 days. If browser storage is unavailable, your choice works for the loaded visit and optional services default to OFF on reload.
Google Maps loads when you request it or allow external content. Selecting Hindi requests Google Translate and enables external content; Google receives technical connection information and may process displayed page content/use storage. These services do not load in private staff pages. The appointment form is excluded from automatic page translation.
Withdrawing external-content permission may reload a translated page to stop the translation service. Save unfinished work first. Withdrawing analytics stops future events and removes applicable first-party Analytics cookies where technically possible; it does not erase information previously received by Google.
Essential operation and offer state
Staff sign-in uses browser storage for authentication. Cookie choices do not clear staff login or existing appointment records. Clearing site storage through your browser can sign staff out.
Offer-window local storage keeps the current displayed offer consistent across navigation and reloads. It is not analytics and is left unchanged by analytics consent. Rejecting analytics does not remove a quoted discount.
Third-party requests
Google Fonts and public images may load from their providers even without Analytics cookies, sending technical connection information. These requests are not described as blocked by rejecting analytics. External links such as WhatsApp, social media and directions open services covered by their own policies.
Razorpay checkout is loaded when an enabled online payment is requested. Provider-controlled storage can differ from the first-party storage listed below. Browser restrictions and provider settings can change effective cookie lifetimes.
Contact
Privacy questions: info@ashaarogyam.com. Contacts: Vimal Kumar — CEO; Dr. S. K. Mandal — Medical Director. See the Privacy Policy for personal-information handling and retention.
Storage inventory
| Category | Name | Purpose and duration |
|---|---|---|
| Staff login local storage | aarogyam_admin_token; receptionistToken; receptionistData | Authentication and staff display. Cleared by logout/app/browser removal; token validity is separate from storage lifetime. |
| Translation cookie | googtrans | Language preference; the app sets up to one year. Used when you request translation/allow external content. |
| Offer local storage | aarogyam_offer_expiry; aarogyam_offer_meta; aarogyam_offer_done | Offer window/configuration state. Managed by offer logic or browser removal, not automatically removed on tab close. |
| Analytics cookies | _ga; _ga_* | Only after analytics acceptance. Google documents a default lifetime of two years, configurable and affected by browser restrictions. |
| Consent local storage | aarogyam_cookie_consent | Your category choices and policy version, for 180 days. No patient details. |